Heating Repair Service
Norfolk County & Metro West, MA
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We’re here to help with professional heater and furnace repair in Norfolk County, and Metro West, MA.
Our technicians are not paid on commission, so you can expect honest recommendations based on what your system actually needs. Every job starts with an on-site diagnostic so you always know what’s going on and what comes next. Our licensed and insured technicians respond to routine appointments and emergency calls, and we offer same-day service when possible.
Our Heating Repair Services: What We Fix & System Types
Gas & Oil Furnaces
- We repair furnace issues like ignition problems, frequent cycling, and airflow restrictions that cause uneven heat.
- Most furnace repair calls start with a thorough diagnostic, and we will walk you through what we find before recommending the next step.
Boilers
- We fix boiler problems like no heat, leaks, pressure issues, and banging or rumbling noises caused by mineral buildup.
- Boiler diagnostics can take more than one check depending on the system, and we will keep the process clear from start to finish.
Heat Pumps & Ductless (Mini-Split) Systems
- We repair heat pump and ductless heating issues like weak heat output, icing, and system components that are not switching properly between heating and cooling.
- Heat pump troubleshooting depends on outdoor conditions and system layout, so we focus on getting the diagnosis right instead of rushing the call.
Thermostats & Control Systems
- We fix thermostat problems like incorrect temperature readings, unresponsive controls, and programming issues that cause comfort swings.
- Thermostat issues are often quicker to pinpoint than equipment failures, and we confirm the cause before recommending a repair or replacement.
Safety & Fuel-Related Issues
- If you smell gas or suspect a carbon monoxide issue, leave the home and contact your gas utility or emergency services first, then call us for urgent heating support.
Emergency & Same-Day Repair
- No heat during freezing weather is an emergency, especially for households with infants, older adults, or anyone with medical needs.
- If you smell gas, leave the home immediately, avoid switches and phones inside, and call 911 and your gas utility from a safe location.
- If your carbon monoxide alarm goes off, leave the home right away and call 911.
- A major water leak from a boiler or furnace should be treated as urgent, so shut off water if it is safe and call for emergency service.
Here are a few safe steps you can take before your technician arrives.
- Turn your thermostat off, and if it is safe to do so, shut off the system at the breaker.
- If this is a gas smell or carbon monoxide alarm situation, evacuate immediately and contact 911 or your gas utility before requesting HVAC service.
- If you have a leak, shut off the water supply to the unit if you can do so safely.
Maintenance, Prevention & Homeowner Pre-Visit Checklist
Seasonal Maintenance Basics (Do These Regularly)
- Replace or check furnace/heat pump filters every 1–3 months.
- Keep vents and registers clear and unobstructed.
- Test your smoke and carbon monoxide alarms monthly, and replace the batteries at least once a year, unless your alarm uses a sealed long-life battery.
- For boilers, watch for unusual noises or leaks and check the pressure gauge, and we can confirm what a normal operating range looks like for your system during service.
- For heat pumps and ductless systems, keep outdoor units clear of leaves and debris, and gently remove snow buildup so airflow is not blocked.
A few quick safety reminders.
- Do not attempt gas valve repairs or internal electrical work yourself.
- We recommend having working carbon monoxide alarms on each level of the home and outside sleeping areas
Why Maintenance Matters: And What We Offer
- Regular tune-ups can help reduce emergency calls, improve efficiency, and extend the life of your heating system.
- Ask about our custom maintenance plans, which may include priority scheduling, discounted repairs, and seasonal inspections based on your system and your home. We’ll explain what’s included and how much you’ll save when you call.
Boiler Installation and Repair
Oil Heating System Services
Heat Pump Installation
Heater and Furnace Installation
Heater and Furnace Maintenance
Heater and Furnace Repair
$200 Off New Installations
Enjoy Your Discount Today!
Client Reviews
Posted on Davra Clayton17. January, 2026 Prompt and knowledgeablePosted on Brooks Zug15. January, 2026 Phil has always displayed deep knowledge of HVAC systems, and, in addition, he can explain things in a way that is understandable even to an ordinary homeowner.Posted on Michael Baldner5. January, 2026 Top Notch is a life saver - figuratively and literally. I had them come out as a second opinion to another local company that we previously used. The previous company came in and gave a bunch of highly-priced options to "fix" an issue they never even diagnosed. Our gas meter was being replaced unexpectedly, so the other company could not look at anything and instead of coming back later, they guessed on what was wrong based on the system codes that were showing. They basically scared my wife into doing costly repairs, saying the system would break if they didn't fix it. We reached out to Top Notch for that 2nd opinion and they came out right away. The first technician, Vinny, came in very professional and nice, and looked through everything on the system. Nothing stood out that needed repairs and completed a system maintenance and clean up. Vinny checked everything - and upon his review he found that our gas vent pipe (that the previous company installed) had disconnected inside the basement. There was basically carbon monoxide being dumped into our house - who knows for how long. You would think the previous company would have caught this in their diagnoses - but further nailed down that a 2nd opinion was needed. This was extremely dangerous and really thankful that Vinny found this out during his inspection of the system. Goes to show how thorough he was when going through everything. After Vinny left, we still received the system code on our thermostat. We called Top Notch again and they sent someone out right away. This time Aiden came over, who was also very professional and nice. He spent about 2 hours going through everything again and determined that our gas pressure was running high. He adjusted the pressure and went on his way. Top Notch did not charge me for this 2nd visit by their team - which was appreciated. Unfortunately we got the system code on our thermostat once again, and called Top Notch. Once more, they sent someone out right away. This time Sergei arrived and just like the other, was very professional and nice. He went through and saw the gas pressure was still running high and adjusted further. Spent some additional time just checking everything and making sure we were all set. He felt confident that the issue should be set at this point. Since the last visit, we have not had any issues with the system. We really appreciated the effort and time that Top Notch put into the care of our system. And the thoroughness of their inspections really did save us from something that could have been catastrophic with CO2 running into our home. Thank you again Vinny for finding and fixing this. I would not hesitate to use Top Notch on any future work in our house. What we were told were thousands of dollars worth of repairs (or even a new system) that were needed turned out to be a couple hundred dollars worth. We thank Top Notch for everything they did for us.Posted on Ravi Uppalapati29. December, 2025 Thank you for all your prompt service. James was amazing,respectful and clear communication. Excellent customer service and communicationPosted on Ellen Barry18. December, 2025 Vinny and Sean were great. The new furnace installation was efficient, fair price and working well.
How do I know if I need a new AC system?
If your HVAC system is over 10 to 15 years old, needs frequent repairs, or struggles to cool your home evenly, replacement may be the most cost-effective option for your home or business. Newer systems provide better comfort, reduced noise, and improved efficiency. When considering installing a new air conditioning in Medfield, MA or the surrounding areas, our experts can assess your equipment and recommend whether repair or replacement is the best option.
What types of AC units do you service and install?
Can you help improve indoor air quality during the cooling season?
What should I do if my AC is leaking water?
How do smart thermostats help with cooling efficiency?
Do you offer maintenance plans for AC systems?
How long does an air conditioner installation take?
Can you help reduce hot and cold spots in my home?
Do you work with energy-efficient AC options?
What warranties do you offer on new AC systems?
Ready to Get Your Heat Back?
When your heat stops working, you need a local team that shows up, diagnoses the issue, and fixes it the right way. Top Notch HVAC is here to help with fast, professional heating repair for furnaces, boilers, heat pumps, and ductless systems. Schedule your repair visit today, call 508-254-2517, book online, or request priority scheduling for urgent problems.
Same-day appointments may be available when our schedule allows, and every visit starts with an on-site diagnostic plus a written estimate so you know the cost and next steps before any work begins.












