Heat Pump Installation and Replacement
Norfolk County & Metro West, MA
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We install and replace heat pumps for homeowners throughout Norfolk County, and Metro West, MA.
- We perform an on-site load calculation so your heat pump is sized correctly for your home.
- We help you navigate required permits and schedule inspections when they are needed.
- We install your indoor and outdoor equipment, connect refrigerant and electrical components, and complete the setup to meet local code requirements.
- We start up the system, test heating and cooling operation, and confirm it is running the way it should.
- We review system operation with you after install and help you choose a maintenance plan that supports efficiency and long-term reliability.
Why Choose Top Notch HVAC Company
- 24/7 Emergency Service Available
- Same-Day, No-Obligation, Free Estimates
- Multiple Discounts & Specials Available
- Extensive Warranties Available
- Same-Day Appointments Offered
- Over 35 Years of Experience
Why a Heat Pump Is a Good Choice for Local Homes
Benefits for Norfolk County, and Metro West, MA Homeowners Include the Following
- You can heat and cool your home with one system for year-round comfort.
- You may be able to lower seasonal heating costs compared with oil or propane, depending on your home, your insulation, and current energy rates.
- Many homeowners notice quieter operation and steadier indoor temperatures compared with older HVAC equipment.
- Ductless mini-splits can be a great option for additions or homes that do not have existing ductwork.
Here is a Quick Comparison to Common Alternatives
- Compared with a furnace or boiler, a heat pump can reduce fossil fuel use and deliver efficient heating for much of the season, and many homeowners keep a backup heat source for extreme cold.
Installation Process and Homeowner Prep Checklist for Heat Pumps
- During the site visit, we collect measurements, complete a load calculation, and provide a written summary of the results.
- After the visit, we provide an itemized quote and review scheduling based on equipment availability and the scope of work.
- When permits are required, we help handle the permitting steps and order equipment once the plan is approved.
- Most installations are completed in one to several days, depending on system type, number of zones, and any electrical or ductwork changes.
- We commission the system, walk you through the controls, and leave all documentation for your records.
- After installation, we follow up to confirm everything is running properly and answer any questions.
Our Heat Pump Services in Norfolk County, and Metro West Include Installation, Replacement, and Repairs
We handle heat pump projects from the initial consultation through installation, start-up, and follow-up support. Here are the core heat pump services we provide for local homeowners.
Whole-Home Heat Pump Installation
We install whole-home heat pumps and can replace an existing heating and cooling system with a properly sized solution for your home.
Ductless Mini-Splits
We install ductless mini-splits to deliver room-by-room comfort for additions, finished basements, and homes without ductwork.
Partial/Zone Conversions
We can design multi-zone ductless systems so you can focus comfort on the rooms that need it most.
Retrofits and Replacements
We replace aging heat pump or ductless equipment and can upgrade controls such as smart thermostats when it fits your system.
We offer 24/7 emergency service for urgent breakdowns, and we will help you decide whether repair or replacement makes the most sense.
What You Can Expect From Us
- You will work with a fully licensed and insured team that performs a load calculation and explains your options clearly.
- We service and install many major brands, and we recommend equipment that fits your home’s size, budget, and efficiency goals.
- You will receive a clear estimate, and we will review manufacturer warranty terms and any available extended warranty options before you approve the work.
- You can enroll in our maintenance plan for predictable annual care and priority scheduling.
$200 Off New Installations
Enjoy Your Discount Today!
Client Reviews
Posted on Davra Clayton17. January, 2026 Prompt and knowledgeablePosted on Brooks Zug15. January, 2026 Phil has always displayed deep knowledge of HVAC systems, and, in addition, he can explain things in a way that is understandable even to an ordinary homeowner.Posted on Michael Baldner5. January, 2026 Top Notch is a life saver - figuratively and literally. I had them come out as a second opinion to another local company that we previously used. The previous company came in and gave a bunch of highly-priced options to "fix" an issue they never even diagnosed. Our gas meter was being replaced unexpectedly, so the other company could not look at anything and instead of coming back later, they guessed on what was wrong based on the system codes that were showing. They basically scared my wife into doing costly repairs, saying the system would break if they didn't fix it. We reached out to Top Notch for that 2nd opinion and they came out right away. The first technician, Vinny, came in very professional and nice, and looked through everything on the system. Nothing stood out that needed repairs and completed a system maintenance and clean up. Vinny checked everything - and upon his review he found that our gas vent pipe (that the previous company installed) had disconnected inside the basement. There was basically carbon monoxide being dumped into our house - who knows for how long. You would think the previous company would have caught this in their diagnoses - but further nailed down that a 2nd opinion was needed. This was extremely dangerous and really thankful that Vinny found this out during his inspection of the system. Goes to show how thorough he was when going through everything. After Vinny left, we still received the system code on our thermostat. We called Top Notch again and they sent someone out right away. This time Aiden came over, who was also very professional and nice. He spent about 2 hours going through everything again and determined that our gas pressure was running high. He adjusted the pressure and went on his way. Top Notch did not charge me for this 2nd visit by their team - which was appreciated. Unfortunately we got the system code on our thermostat once again, and called Top Notch. Once more, they sent someone out right away. This time Sergei arrived and just like the other, was very professional and nice. He went through and saw the gas pressure was still running high and adjusted further. Spent some additional time just checking everything and making sure we were all set. He felt confident that the issue should be set at this point. Since the last visit, we have not had any issues with the system. We really appreciated the effort and time that Top Notch put into the care of our system. And the thoroughness of their inspections really did save us from something that could have been catastrophic with CO2 running into our home. Thank you again Vinny for finding and fixing this. I would not hesitate to use Top Notch on any future work in our house. What we were told were thousands of dollars worth of repairs (or even a new system) that were needed turned out to be a couple hundred dollars worth. We thank Top Notch for everything they did for us.Posted on Ravi Uppalapati29. December, 2025 Thank you for all your prompt service. James was amazing,respectful and clear communication. Excellent customer service and communicationPosted on Ellen Barry18. December, 2025 Vinny and Sean were great. The new furnace installation was efficient, fair price and working well.
How do I know if I need a new AC system?
If your HVAC system is over 10 to 15 years old, needs frequent repairs, or struggles to cool your home evenly, replacement may be the most cost-effective option for your home or business. Newer systems provide better comfort, reduced noise, and improved efficiency. When considering installing a new air conditioning in Medfield, MA or the surrounding areas, our experts can assess your equipment and recommend whether repair or replacement is the best option.
What types of AC units do you service and install?
Can you help improve indoor air quality during the cooling season?
What should I do if my AC is leaking water?
How do smart thermostats help with cooling efficiency?
Do you offer maintenance plans for AC systems?
How long does an air conditioner installation take?
Can you help reduce hot and cold spots in my home?
Do you work with energy-efficient AC options?
What warranties do you offer on new AC systems?
Ready for Year-round Comfort Without Guesswork?
Schedule a same-day, no-obligation, free estimate, and we will perform an industry-standard load calculation, walk you through current incentive and financing options, and provide a clear, itemized quote with an estimated timeline. Call Top Notch HVAC Company at 508-254-2517 or request a free estimate online.












