About Us

At Top Notch HVAC Company, we’re here for one simple reason: to keep your home comfortable with reliable heating and cooling, done right. We’re a family-owned HVAC company, serving Norfolk County and Metro West, MA, and we’ve built our reputation on fast response times, honest work, and guidance you can actually trust.

Family-Owned. Local. Here for the Long Haul.

We’re not private-equity backed, and we’re not trying to be everywhere at once. Instead, we focus on a tighter, realistic service radius around Medway so we can show up faster, do the job thoroughly, and avoid the tech burnout that leads to rushed work and missed details. You get better service, our team stays sharp, and your system gets the attention it deserves.

Experienced Leadership, Quality Work, No Games

Top Notch is a medium-sized company with experienced leadership and lead installers. That means you’re not getting a different answer depending on who picks up the phone or which technician shows up. We run a consistent process, communicate clearly, and take pride in doing things the right way the first time.

Honest Diagnostics Over Pushy Sales

If you’ve ever felt pressured into replacing a system when a repair would have done the trick, you’ll appreciate our approach. We emphasize honest diagnostics and repairs, not pushy replacement sales. Our job is to figure out what’s actually going on, explain your options in plain language, and help you make a confident decision for your home and budget.

Experience You Can Count On

With over 35 years of experience, our team knows how to handle the real-world problems that hit homeowners in Massachusetts, from sudden breakdowns to systems that slowly lose performance over time. We’re here to respond quickly, explain clearly, and deliver dependable work that earns your trust.

If you need heating or cooling service and want a team that shows up, tells you the truth, and gets the job done without pressure, Top Notch HVAC Company is ready to help.