Heating Services in Norfolk County and Metro West

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We repair, maintain, and replace residential heating systems in Norfolk County and Metro West and nearby areas, including boilers, furnaces, and heat pumps. On this page, you’ll find an overview of what we do, how a service visit works, and how we help you choose the right option for your home.

We’re family-owned since 2014, fully licensed and insured, and we bring over 35 years of combined HVAC experience to every job. To get started, call 508-254-2517 or click “Request Estimate” to get a same-day, no-obligation, free estimate when available.

What to Expect During a Heating System Inspection

If your system is acting up or you’re scheduling seasonal maintenance, a proper heating inspection should go beyond a quick look. A standard inspection typically includes checks like:

After the inspection, you should walk away with clear next steps. That can include simple efficiency upgrades like smart thermostat recommendations, zoning options, insulation considerations, or airflow improvements. If repairs or a replacement is needed, we’ll outline cost estimates and clear next steps.

Heating Services We Provide in Norfolk County

We offer a full range of heating services tailored to Norfolk County homes. Typical visits include a thorough inspection and a clear, written estimate, so you know the plan and the price before any work begins.

Heater and Furnace Repair

For common issues like ignition problems, thermostat trouble, and uneven heating.

Boiler Installation and Repair

For a range of boiler types, including gas, oil, electric, and condensing boilers.

Oil Heating System Services

Including oil furnace installation and replacement, system efficiency upgrades, and oil tank inspections and replacements.

Heat Pump Installation,

Including ductless mini-split systems.

Thermostat Services

Including smart thermostat installation, setup, and programming for reliable comfort and control.

24/7 Emergency Service

Is available for urgent heating and air repair needs when your system cannot wait.

We service oil systems, boilers, heat pumps, and electric heating equipment, and we service most major residential and light-commercial HVAC brands. Our technicians arrive in fully stocked trucks, ready to solve the problem efficiently.

Which Heating System is Right for Your Norfolk County Home

Choosing a replacement or upgrade depends on your fuel availability, existing ductwork, comfort goals, and budget. We evaluate your home and current system, then walk you through realistic options that fit your comfort needs and budget. Below is a practical, Norfolk County-focused guide.

Gas Furnace (High-efficiency Condensing)

A high-efficiency gas furnace can be a strong fit if you already have natural gas service and existing ductwork.
A gas furnace can deliver strong winter performance, and operating costs may be lower than oil depending on fuel prices.
We provide a same-day, no-obligation, free estimate when available, so you know the plan and the price before any work begins.
This option can make sense for homeowners who want a straightforward upgrade without changing how the home is heated.

Oil Heating System Services

Oil heat can be the right choice if your home already runs on oil or you do not have gas service available.
If your home uses oil heat, we can maintain, repair, or replace your system and help improve efficiency so it runs more reliably through the winter.
We’ll evaluate your system and provide a clear estimate with options and straightforward pricing.
We walk you through the process step-by-step, so you always know what’s happening and what comes next.

Heat Pump Installation

A heat pump can be a great fit if you want an efficient heating and cooling option, and your home can support the right kind of air distribution.
Heat pumps can deliver efficient heating and cooling throughout the year, although upfront costs can be higher in some homes.
Heat pump pricing depends on sizing and installation details, and we provide same-day, no-obligation, free estimates when available.

Ductless (Mini‑split)

Boilers (Condensing)

Hybrid Systems and Zoning

HVAC zoning can be a smart add-on when you want better comfort control in different areas of your home.

Client Reviews

    
 
 
       Posted on Google  
   
   Davra Clayton 
 17. January, 2026
 
 
  Prompt and knowledgeable
  
 
      Posted on Google  
   
   Brooks Zug 
 15. January, 2026
 
 
  Phil has always displayed deep knowledge of HVAC systems, and, in addition, he can explain things in a way that is understandable even to an ordinary homeowner.
  
 
      Posted on Google  
   
   Michael Baldner 
 5. January, 2026
 
 
  Top Notch is a life saver - figuratively and literally.  I had them come out as a second opinion to another local company that we previously used.  The previous company came in and gave a bunch of highly-priced options to "fix" an issue they never even diagnosed.  Our gas meter was being replaced unexpectedly, so the other company could not look at anything and instead of coming back later, they guessed on what was wrong based on the system codes that were showing.  They basically scared my wife into doing costly repairs, saying the system would break if they didn't fix it.

We reached out to Top Notch for that 2nd opinion and they came out right away.  The first technician, Vinny, came in very professional and nice, and looked through everything on the system.  Nothing stood out that needed repairs and completed a system maintenance and clean up.  Vinny checked everything - and upon his review he found that our gas vent pipe (that the previous company installed) had disconnected inside the basement.  There was basically carbon monoxide being dumped into our house - who knows for how long.  You would think the previous company would have caught this in their diagnoses - but further nailed down that a 2nd opinion was needed.  This was extremely dangerous and really thankful that Vinny found this out during his inspection of the system.  Goes to show how thorough he was when going through everything.

After Vinny left, we still received the system code on our thermostat.  We called Top Notch again and they sent someone out right away.  This time Aiden came over, who was also very professional and nice.  He spent about 2 hours going through everything again and determined that our gas pressure was running high.  He adjusted the pressure and went on his way.  Top Notch did not charge me for this 2nd visit by their team - which was appreciated.

Unfortunately we got the system code on our thermostat once again, and called Top Notch.  Once more, they sent someone out right away.  This time Sergei arrived and just like the other, was very professional and nice.  He went through and saw the gas pressure was still running high and adjusted further.  Spent some additional time just checking everything and making sure we were all set.  He felt confident that the issue should be set at this point.

Since the last visit, we have not had any issues with the system.  We really appreciated the effort and time that Top Notch put into the care of our system.  And the thoroughness of their inspections really did save us from something that could have been catastrophic with CO2 running into our home.  Thank you again Vinny for finding and fixing this.

I would not hesitate to use Top Notch on any future work in our house.  What we were told were thousands of dollars worth of repairs (or even a new system) that were needed turned out to be a couple hundred dollars worth.  We thank Top Notch for everything they did for us.
  
 
      Posted on Google  
   
   Ravi Uppalapati 
 29. December, 2025
 
 
  Thank you for all your prompt service. James was amazing,respectful and clear communication.
Excellent customer service and communication
  
 
      Posted on Google  
   
   Ellen Barry 
 18. December, 2025
 
 
  Vinny and Sean were great. The new furnace installation was efficient, fair price and working well.

How can I tell if my heating system needs repairs?

Signs like uneven heating, rising energy bills, strange smells, or frequent cycling can indicate a problem. A professional inspection can help determine what’s causing the issue. For fast heating help in Medway or a nearby town, our technicians can diagnose your system and make the right repair.

What types of heating systems do you install and repair?

We handle furnaces, boilers, heat pumps, and hybrid systems from leading manufacturers. Whether you’re upgrading or troubleshooting, our team has experience with both gas and electric models. Top Notch HVAC handles all of them for homeowners in Medway and across Norfolk County and Metro West.

How often should I have my furnace inspected?

Most manufacturers recommend a yearly tune-up to ensure safe operation and efficiency. Regular maintenance also helps prevent costly breakdowns during cold weather. A yearly tune-up with Top Notch HVAC keeps your furnace running safely and efficiently all season.

Can you help improve my home’s heating efficiency?

Absolutely, simple upgrades like smart thermostats, zoning systems, or better insulation can make a big impact. We also check airflow and duct condition to remove performance issues that waste energy. We’ll recommend the upgrades that make sense for your home and your budget.

Do you offer heating maintenance plans?

Yes, we provide custom maintenance plans to help prevent breakdowns and extend the life of your heating system. Membership benefits may include priority scheduling and discounted repairs. Homeowners in Medway and nearby towns can pair a plan with our seasonal tune-ups.

How long does a furnace installation take?

Most installations take a few hours to a full day, depending on the system and home layout. We’ll keep you informed throughout the process and make sure everything is installed to code. Our installation team handles furnace installs for homes across Norfolk County and Metro West.

What should I do if my heater stops working in winter?

Check your thermostat settings and make sure your breaker hasn’t tripped. If the issue continues, turn off your unit and contact professionals to avoid further damage. If you’re in Medway or a nearby town, call us and we’ll help you troubleshoot and get the heat back on.

Do you offer indoor air quality services along with heating?

Yes, we can install air purifiers, filters, and ventilation upgrades to clean and balance your indoor air. This helps reduce allergens and improve comfort during the heating season. We’re happy to evaluate your home and recommend options that improve your system’s overall performance.

Why does my heating system smell when it first turns on?

A mild burning smell at the start of the season can be normal as dust burns off the system’s components. However, strong or persistent odors may indicate wiring issues, gas concerns, or mold inside ducts. To stay safe and prevent further problems, call us for a full inspection.

Can you replace old thermostats with newer smart models?

Yes, we can upgrade older thermostats to modern smart devices that improve comfort and energy savings. Our team will verify compatibility and handle setup so you can enjoy hands-free temperature control. Many homeowners pair this upgrade with a routine heating tune-up for better system efficiency.

What can I expect during a heating system inspection?

We check all major components, including heat exchangers, burners, safety sensors, and airflow, to ensure safe performance. We’ll also discuss any improvement opportunities and answer questions about your system’s condition. A thorough inspection before cold weather arrives tells you your system is ready for winter.

Ready to get reliable heat in your Norfolk County home?

Contact us to request service or a same-day, no-obligation, free estimate when available. When you contact us, we will confirm your appointment window, ask a few quick questions about the symptoms, and let you know what to have ready so the visit goes smoothly. We’re based at 21 Broad St in Medway and provide heating service across Norfolk County and Metro West, including Franklin, Millis, Holliston, Bellingham, Norfolk, Medfield, Wrentham, Milford and Walpole. See our full service area.